![]() ![]() The shipping department at Carpet Express takes great pride in packing and shipping orders correctly. Our location in the "Carpet Capital of the World" enables us to offer prompt delivery and dependable service throughout the United States of America. The Carpet Express showroom and distribution center is located in Dalton, Georgia. Learn more about how to avoid being swindled out of thousands of dollars here.Ĭarpet Express Shipping Policyn Buy from Carpet Express with confidence knowing that your entire order will be handled right. This will protect consumers from "creative measuring" or what is more commonly known as "flat out fraud." Consumers need to understand how to determine the amount of carpet they should purchase. Thousands of Americans are robbed each year by flooring stores and installers. Just send your room sizes in your price quote. As a service to our customers, our sales staff will gladly double check your measurements, and figure out the exact amount you need. If all this seems a bit daunting, don't worry. You may prefer to use our carpet installation guide to determine how much carpet to buy. It's always nice to get a second opinion on the best way to install your carpet.The pattern repeat in patterned carpet must be considered in order to purchase the correct amount of carpet.You are probably buying either too much or too little carpet. It is a big mistake to just order 10% more carpet than the area you plan to cover.You usually (nearly always) need 5% less pad than carpet.You should figure both and use the one that works best. When carpeting an entire house, 12' carpet may be more efficient than 15' carpet.When carpeting an entire house, there is usually a smaller percentage of waste than when carpeting only one or two rooms.The width of stairs is what determines how much carpet you will need to cover them.Always use the waste from one room in another part of the house.Generally the more T seams, the less carpet you need.T-seams work best in bedrooms, but are not suitable for high traffic areas.Carpet within a room must run the same direction.Figuring how much to buy is not an exact science.Please let us know of any issues so we can take care of it.Īny other questions please call us at 88. In the rare event of any missing items or damage a note must be made on the driver’s delivery receipt notating the issue. What if part of my order is missing or damaged? All orders are double checked for accuracy and packaged well to avoid damage. For these types of orders we recommend arranging to have help if needed at the time of delivery to hand offload from the truck. Also, orders of 15 boxes/bundles or less will not include a liftgate considering they can be hand offloaded easily. An exception to this would be flooring that is longer than 8’ (see product description) and there for too long to fit on a liftgate. How will my order be offloaded at time of delivery? The majority of deliveries will include a liftgate so the driver can lower the flooring to the ground. ![]() The carrier will call at least one day before delivery to schedule an appointment. How is delivery scheduled? Most flooring orders will be shipped freight. ![]() Your tracking # will be emailed to you after your order has shipped. Once an order has shipped the estimated transit times are as follows: East coast 2 to 4 days and West coast 5 to 6 business days. For time sensitive orders or to confirm delivery times please call our support team. There are a few products that may have a lead time. How long does it take to receive my order? Orders placed online are normally processed and shipped within 1 or 2 days.
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